Holiday Shipping Policy (Effective Until December 25)
We are past the Monday, December 16th deadline for Christmas delivery. Post-deadline orders will be delivered on a best-effort basis.
Delivery Cut-Off Times:
- Regular Delivery: Orders received by 10 a.m. are processed the same day.
- Priority Delivery: Orders received by 12 p.m. are processed the same day.
- Late Orders: Orders placed after these times will be processed the next business day.
Extended ETAs:
Delivery ETAs may extend an extra 24-48 hours during peak demand.
Residential Deliveries:
- Detached Houses (No Security Gate): Canada Post will attempt delivery to your door. If no one is home, a pickup notice will be left.
- Apartments/Townhouses: Packages containing alcohol must be picked up from the nearest post office for security-gated residences.
Shipping Methods & Fees:
- Canada Post: Default for orders under a case (12 bottles).
- Courier Delivery: Available within Vancouver for a $35 Priority shipping fee.
Important Considerations:
- Delivery Estimates: Influenced by traffic, weather, and driver/recipient availability. Delivery times are not guaranteed.
- Address Accuracy: We are not responsible for late deliveries due to incorrect addresses, closed offices, or vacationing recipients.
- Cold Weather Warning: We are not liable for bottle damage caused by cold weather during shipping.
Gift Options:
- Gift Wrapping: Add this option in your cart.
- Card Messages: Include a personalized message in the Delivery Instructions box at checkout.
Need Assistance?
For further questions, contact us or visit our Gifting Page. Thank you for your support and understanding this holiday season!